• Gift Processing Administrative Coordinator

    Ronald McDonald House Charities of CT & Western MA
    Job Description
    The Ronald McDonald House Charities® of Connecticut and Western Massachusetts serves as a “home away from home” housing children and their families who are being treated at nearby hospitals and healthcare facilities.
    Purpose of the Position:  
    Reporting to the Director, Global Partnerships & Communications and closely collaborating with the Development team, the Gift Processing Coordinator is responsible for the processing and acknowledgement of all gifts and pledges. The Gift Processor will communicate with the Accountants – ensuring accurate tracking and depositing of gifts and pledges. The Gift Processor is a resource to the Development Team producing donor files, reports, research and database maintenance.

    Essential Elements
    Gift/Data Management:
    • Accurately research and enter the daily receipt of all monetary gifts and new pledges into Raiser’s Edge. Included: daily/weekly/monthly auditing of the data entry of gifts and pledges for accuracy of gift allocation, following donor instructions and checking data entry accuracy.
    • Download gifts from Facebook/Illuminate/RMHC Global online donor database for entry/import into Raiser’s Edge.
    • Verify and research payments against pledges for proper allocation.
    • Maintain proper backup for all gifts and pledges.
    • Run gift reports for each gift batch and send report to Development Team and Executive Director.
    • Produce gift and pledge acknowledgments with accuracy and within 48-72 hours of receipt of gift.
    • Review and analyze data issues, reconcile transactions and audit work completed.
    • Review and suggest changes to data entry procedures in order to minimize data reporting errors.
    • Ensure donor/prospect contact and biographical information updates are processed in Raiser’s Edge.
    • Ensure that donor/prospect electronic and paper files are maintained in an accurate and timely fashion.
    • Research lost donors for new contact information and updating records with research.
    • Respond to inquiries from prospective and current donors.
    • Serve as a liaison with the finance/accounting department for gift and pledge information. Work closely with Director and Executive Director.
    • Run weekly and monthly gift reports for Accountants and completing bank deposits.
    • Produce weekly, monthly, annual and ad-hoc reports for Development team, mailings and events.
    • Bachelor’s degree or equivalent work experience.
    • Gift Processing experience in a Raiser’s Edge preferred.
    • Raiser’s Edge querying and reporting experience preferred.
    • Strong computer skills, including advanced features of Microsoft Word and Excel.
    • Exceptional data entry speed and accuracy.
    • Highly detail oriented with a critical degree of accuracy regarding data entry and analysis.
    • Excellent interpersonal, organizational, and problem-solving skills.
    • Ability to prioritize work and to perform multiple tasks simultaneously while adhering to deadlines.
    • Ability to understand and follow directions and complex policies and procedures.
    • Ability to deal with confidential data.
    • Comfortable with making decisions and judgments involving the proper entry, allocation and documentation of gifts and accurately match pledge payments to the correct pledges.
    Additional Responsibilities:
    • Administrative support as assigned.
    Working Conditions and Physical Effort:
     This position has some physical demands that include:
    • Standing for community functions.
    • Sitting, viewing computer monitors, and utilizing a keyboard.
    • Reliable transportation.
    HOURS: Full-time, 40 hrs. Week – Monday-Friday/ some nights and weekends required
                    (Must have the ability to work flexible hours when needed)
    Contact Information