• Residential Aide Full-Time & Part-Time

    Do you want to make a positive difference in the lives of people that are challenged with poverty and homelessness? Do you want to join a high-performing team of dedicated professionals who work effectively together, have fun, and share the joy of truly making the word a better place?

    New Reach, Inc. is a powerful nonprofit that provides shelter, housing, stabilization, support and community connections for children, families and individuals experiencing homelessness across CT. Since 1990, we have inspired independence via continuum of innovative housing and progressive supports. Our program results prove that we are one of the most effective nonprofits of our kind in the United States. A big reason why is because our staff support each other in a culture of teamwork, mutual caring and support, and dedication to our mission.

    General Description: The Residential Aide (RA) is responsible for monitoring the activities of the agency shelters which include ensuring compliance with program policies and procedures, maintaining the safety of the residents and the security and cleanliness of the facility.  The RA will provide direct program support to residents and work collaboratively with the other RAs, Case Managers, and Management to promote Housing First and successful program outcomes.  The RA is an essential position, which means that the job functions are necessary to conduct agency business even when the agency is not operating normally.


    • Monitor the activities of residents to ensure the safety of residents, staff, and volunteers
    • Provide on-going support to residents
    • Complete intake paperwork for clients who enter shelter outside of regular business hours
    • Maintain written and oral communication of incidents in accordance with agency policies
    • Perform room and facility checks as required
    • Supervise and assist residents with daily cleanup/house responsibilities
    • Assist residents with Activities of Daily Living (ADL)
    • Enforce shelter policies and follows staff policies and procedures
    • This position is considered essential which means that the job functions are necessary to conduct agency business even when the agency is not operating normally. Employees designated as essential are expected to report to or remain at work when the agency has a delayed opening, early release, or closure 


    • High school diploma or equivalency required
    • Ability to establish and maintain professional boundaries in working with clients
    • Assertiveness, creativity and ability to work independently or with a team
    • Knowledge of community resources and systems
    • Demonstrated initiative, good judgment and self-direction
    • Access to reliable transportation
    • Basic computer skills including proficiency in Microsoft Office
    • Bilingual (Spanish and English) preferred
    • Experience with homelessness preferred
    • Knowledge of and sensitivity to women's issues (domestic violence, sexual abuse etc.)
    • Excellent interpersonal skills                                                                                                                      

    New Reach provides a friendly/family working environment, whose values include Integrity, Compassion, Initiative, and Professionalism.  New Reach offers generous benefits after 60 days, PTO, paid holidays and a 401k plan.  

    If you are excited to join New Reach's team, apply to:  http://newreach.org/content/careers/


    No Phone Calls 

    EEO/VET Employer

    For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.