• Medical Secretary

    Posted: 02/24/2021

    Medical Secretary
    Job Summary:
    The Medical Secretary serves as the administrative member of a Physician’s team. This position fields patient calls, schedules surgeries, and stays abreast of all administrative patient needs in a fast-paced organization.
    Essential Responsibilities:

    • Surgical Scheduling, including coordination with patient Insurance Authorizations
    • Managing the physician’s heavy call volume, largely patients requiring appointments, prescription renewal, worker’s compensation notes, FMLA paperwork, etc.
    • Coordination with physician and clinical MA
    • Coordination with various surgical sites
    • Working heavily on the computer in the EMR (required high level skill) to accurately document necessary patient information
    • Ensuring test results are received prior to surgery, responsible for reviewing tests and distributing appropriately to outside providers, facilities, etc.
    • Coordination on the clinical floor with front desk, Xray staff, physician
    • Preparing paperwork, x-rays, and other documents as needed for the physician to be available to take to surgeries
    • Handle attorney record requests or other correspondence
    • Locate and print all documents or orders in the fax que for the provider to sign off on and file and/or fax back to the appropriate location
    • Handle medical record requests from patients, attorneys and insurance companies
    • Process all incoming and outgoing mail for the provider and gather signatures when needed
    Skills and Abilities:
    • Demonstrate knowledge and compliance of all HIPAA regulations
    • Proficient computer skills, especially in EMR systems
    • Excellent written and verbal communications skills and outstanding phone etiquette
    • Ability to problem solve and work as a member of a team
    • Knowledge of medical terminology
    • Ability to adapt
    Experience/Educational requirements:
    • Experience in a Medical Administrative role - 2+ years, Orthopedic experience is a plus
    • Experience working in an EMR (electronic medical record)
    • Ability to work well on a team, take direction from multiple people, adapt to changing priorities quickly without issue
    • HS Diploma required
    • Working knowledge with Microsoft suite of products (Word, Excel, etc.)
    • Strong Communication skills
    Job Type:
    COVID-19 considerations: CT Orthopaedics is strictly adhering to CDC guidelines concerning employee and patient safety during the pandemic.